Management and Operations
Topic 4: Management and Operations
Content Time Required: 8 hours
Course Description: The primary purpose of the management and operations curriculum is to explore basic management principles that relate to the business of meeting and event planning. Managing business activities such as development, logistics, marketing, research, budgets, and personnel are all elements of this basic business practice. The course instructor will lead the participants through the inception, development, and delivery of a meeting or event introducing techniques and practices which must be included to meet the goals.
Learning objectives:
1. Planning your fund raising activities
2. Identifying potential funding sources
3. Presenting your case to a business
4. Successful tools for securing funding.
Learning Tools: Lecture, case study or evaluation, and open discussion.
Take Home Materials: Hard copy or electronic copy of learning objectives and any relevant textbooks, manuals, articles, or journals.
Instructor’s tools or expectations: Instructor is encouraged to incorporate examples, case studies, multi-media tools, and/or publications to demonstrate learning objectives, provide handouts, and require group discussion. A maximum of 25 students will be allowed in each class in to facilitate open discussion and questions. Questions should be acceptable at any point throughout the course.
Evaluation tool: The course and the instructor will be evaluated by the students using a standard questionnaire. The instructor will also evaluate the class and provide feedback to planners regarding successes, failures, or changes needed to better accommodate the students or program. The course and instructor will also be evaluated by the planners or class monitors assigned to assist with the class. The instructor may also incorporate tools that assist the students in evaluating their success in accomplishing the learning objectives. Also, in the wrap up at the end of the program, students will be encouraged to openly evaluate each session with comments and/or suggestions for future changes and/or corrections.
Course Offerings:
1. Hotel Operations Lab
2. Convention Center Lab
3. General Manager’s Panel
4. Profit and Loss in a hotel and convention center
5. Emergency Management
6. Communications
If you are interested in hosting classes privately please contact Stacy L. Harvey, CMP, CMM at stacylharvey@vt.edu
Current Classes: Meetings 101:
February 20, 2009
March 9, 2009
http://www.cpe.vt.edu/meetings101/
Jim Spellos Webinars:
March 6, 2009 – Googleicious
http://www.cpe.vt.edu/spe/llos
Certified Meeting Professional (CMP) Exam Preparation Course:
March 26, 2009- June 18, 2009
Thursday Nights
6:00PM -9:00PM
Email: stacylharvey@vt.edu if interested